Grievance training

From time to time, employers will inevitably have staff who are dissatisfied and raise concerns.  This may be about working arrangements or about relationships with colleagues. Often issues can be dealt with informally but where a more serious issue arises a grievance procedure is usually followed.  For more information on grievances, click here.

Ashtons training courses on grievances are designed to support line managers in dealing with this type of issue. 

Training Course Outline

  • underlying principles 
  • ACAS Guide on disciplinary and grievance procedures
  • preparing a grievance procedure / advising on application of employer’s procedure
  • identifying a grievance
  • resolving issues informally and deciding when formal action is needed
  • holding a grievance meeting and providing outcome
  • investigations and Confidentiality 
  • handling a grievance appeal and providing outcome
  • collective grievances
  • overlapping procedures e.g. disciplinary/performance management and grievance.

This training is designed for employers seeking to understand how to effectively run a grievance.  The training covers the need-to-know basics as well as providing useful information and tips on tricky areas and pitfalls, in order to strengthen the understanding of those who will be handling grievances.  The training is interactive, involving case studies and group discussions.  

For those employers looking to train staff with people management responsibilities the grievance training is useful to run alongside: disciplinary, investigations, performance management, sickness/absence management and staff appraisal training sessions.  

To book a training session, contact us here.

Ashtons HR Consultancy provides trained HR professionals should you require an external professional to chair meetings or carry out investigations. To find out more, please contact Ashtons on 0333 222 0989, complete our online enquiry form or email enquiry@ashtonshrconsulting.co.uk.

How can we help?

If you have an enquiry or you would like to find out more about our services, why not contact us?

0333 222 0989

Alternatively, make an enquiry or request a call back by filling out a form.

Veganism to become a Protected Characteristic?

10/12/2018

In the news this week is the case of Jordi Casamitjana, who says his former employers, The League Against Cruel Sports sacked him because of his ethic......

When ‘Banter’ crosses over into abuse

22/11/2018

“It’s just a bit of bants!” If you work in any kind of environment, from an office to a building site, you’ll be familiar with the term ‘banter’. It’s......

If it’s broke, be sure to fix it

22/11/2018

In August 2018, the Government announced a crackdown on rogue directors seeking to trade insolvent companies. With high profile businesses still domin......

“Are pre-termination negotiations admissible as evidence in unfair dismissal claims?”

30/10/2018

In 2013 the Government introduced the concept of a “protected conversation” under section 111A of the Employment Rights Act 1996.Section 111A allows a......

Ashtons HR Consulting Brochure

26/01/2018

Our team offers an ‘end-to-end’ service as it consists of both HR professionals and experienced employment lawyers.

Ashtons HR Training

26/01/2018

We offer practical and engaging in-house employment law and HR training courses for managers of staff at all levels.

Ashtons Employment Services Details

26/01/2018

Keeping up to date with HR legislation and other regulations whilst maintaining the day job is always a challenge. This is where we can help.

Case Study - Employee Investigations

08/12/2017

Sometimes a client will request our support as an independent investigator into either disciplinary or grievance issues. This can be helpful where the......

Case Study - Recruitment and Interim Management

08/12/2017

We recently had a client whose HR Manager announced that she had decided to move to a new company after 15 years’ service with our client. As it had b......

Case Study - TUPE advice and redundancy consultation

08/12/2017

With a TUPE specialist in the Ashtons HR Consulting team, we tend to get involved in a number of these technically complex legal projects. In one re......

Case Study - Sickness absence management

08/12/2017

The management of sickness absence can be one of the most time-consuming aspects of people management. One of our clients had an issue with an employe......

Is veganism about to become a 'philosophical belief' and therefore a protected characteristic under the Equality Ac… https://t.co/UNaN0BB5EH
Another #worker status case - @AddisonLeeCabs have just lost their appeal in the Employment Appeal Tribunal, who ag… https://t.co/BPXADHee9U
Office banter or #discrimination claim waiting to happen? See @j_piper1 's article on recent case law in this area: https://t.co/6BvOSlSvTJ